• Location(s)Location(s)
    Birmingham
  • Department(s)Department(s)
    Customer Service and Administration
  • Vacancy TypeVacancy Type:
    Permanent
  • SalarySalary:
    £27135
  • About The Role

  • Business Administrator – WeBuyAnyCar Department

    BCA Logistics - Birmingham Business Park
    WeBuyAnyCar (WBAC)
    £27135 per annum
    Mon - Fri 8am - 5pm
     

    We are looking for a motivated and organised Business Administrator to join our busy WeBuyAnyCar department within BCA Logistics.

    You will be joining a supportive team, providing essential administrative support to all WeBuyAnyCar sites, as well as to our employed and self employed drivers, helping to ensure the smooth running of day to day operations.
    Full training relevant to this role will be provided to the successful candidate.

    Key Responsibilities
    Carry out general office duties, including producing and maintaining data reports for the WBAC department
    Respond to telephone and email queries in a professional and respectful manner
    Answer calls from drivers on the road, assisting with issues such as breakdowns
    Monitor the central email inbox and distribute messages to the correct teams or points of contact
    Complete daily and weekly reports in line with agreed deadlines
    Cross reference daily reports provided by the customer against internal systems to identify and prevent errors
    Support the wider team in covering any in flight risks, ensuring issues are identified and escalated appropriately
    Support the team with additional administrative duties as required

    Personal Requirements

    Computer literate, with experience using Microsoft Office (preferred)
    Strong communication skills, including clear spoken communication and confident reading and writing abilities 
    Good attention to detail and the ability to work accurately
    Willingness to learn and develop within the role
    Ability to work well as part of a team and manage workload effectively

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