Job Role – Vendor Support Administrator
Salary – £12.95 per hour
Location - Prees Heath
Working Hours – Monday to Friday 9:00-17:00
Type of Employment – Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just your average vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing business, the backbone of the UK’s automotive supply chain, and the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.
Main purpose of the role
Within this role, you will be joining a team that provides support to ensure smooth running of day-to-day operations within your division. An ideal candidate for this role will have great administrative and data entry skills, a flexible approach and lots enthusiasm.
Your key responsibilities will be:
- General office duties such as completing data, uploading files to the internal systems, filling paperwork, responding to telephone and email queries
- Creating and maintaining records of incoming vehicles and liaising with the site on any vehicles that have been rejected
- Managing movement schedule and vehicle tracker
- Dealing with any customer returns for repairs ensuring a quick turnaround
- Other ad-hoc administrative duties will be included
- To ensure all work is completed within the time allotted.
- To work efficiently to ensure, targets are met.
- To develop and maintain professional and positive working relationships with colleagues.
To be successful, you’ll bring the following with you:
- Strong customer service skills with a professional and responsive approach
- Excellent attention to detail and organisational ability
- Strong IT skills, especially in Excel, with experience of Salesforce or similar systems an advantage
- Strong decision-making and problem-solving capabilities
- Effective communication and influencing skills
- A proactive team player who works well in a fast-paced environment
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…
BCA Academy
Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.