Job Role – Bodyshop Lead
Salary – £40,948.33 Per Annum
Location – Grimsby
Type of Employment – Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.
Main purpose of the role:
Working to a high level of accuracy and efficiency the Bodyshop Lead will be responsible for ensuring the efficient and cost effective processes involved in all aspect of the Bodyshop disciplines. The Bodyshop Lead will also provide the initial contact point for all Bodyshop staff and will be responsible for identifying staffing requirements and performance related issues.
Role Accountabilities:
- Managing/leading a team of Bodyshop operatives, including panel beaters, trim technicians etc. overseeing the day to day running of all Bodyshop operations
- Creating a strong sense of teamwork and driving the team forwards to ensure that key KPI’s and targets are met
- Taking a lead on all quality matters, particularly those that directly impact customer satisfaction
- Dealing efficiently with customer requests and queries to ensure total customer satisfaction
- Ensuring the Paint & Body Centre achieves industry-leading standards, process efficiency and cost effectiveness
- Maintaining high levels of efficiency to drive down costs
- Ensuring all Health and Safety requirements are followed throughout the course of the day
- Carrying out staff training and dealing with day to day staff issues e.g. carrying out sickness absence return to work interviews and performance reviews
- Ensuring good levels of communication at all times with both internal employees and external clients
Personal Skills, Knowledge and Experience Required:
- Minimum 1 year of previous experience in a similar role as a Supervisor (essential)
- Minimum 3-5 years of previous experience within a bodyshop role (essential)
- Full valid UK driving licence with the ability to drive automatic and manual cars (essential)
- For the insurance purpose you need to be over 21 years old and hold a driving licence for minimum 2 years (essential)
- Strong communication skills
- Experienced user of Microsoft office packages
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…
BCA Academy
Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.