Job Title: Yard Duty Manager
Salary: £40,000 to £45,000 (DOE) + annual bonus + car/car allowance
Location: BCA Enfield
Working Hours: Monday to Friday 8am-5pm
Type of Employment: Permanent
Join the UK’s largest B2B used vehicle service
At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.
Now, this is where you fit in…
We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.
Main purpose of the role:
We're looking for a proactive and people-focused Yard Duty Manager to play a key leadership role within our operation. Reporting to the Centre Manager, you'll oversee the day-to-day running of the site, ensuring high standards of safety, performance, customer service, and operational excellence.
This is a varied role where you'll lead teams, manage production targets, drive continuous improvement, and take ownership of both people and operational performance. You'll also oversee our workshop operations, ensuring cosmetic and mechanical vehicle repairs are delivered efficiently, safely, and to the highest quality standards.
What you'll be doing
Leadership & Duty Management
- Act as Duty Manager for the site, deputising for the Centre Manager when required.
- Lead operational activities across the centre, ensuring smooth and efficient day-to-day performance.
- Champion a strong health and safety culture, ensuring compliance and addressing any issues promptly.
- Support ISO, security, and compliance requirements alongside the wider management team.
- Handle customer, colleague, and stakeholder queries professionally and effectively.
- Provide support to other locations when required.
People Leadership
- Lead and develop a high-performing team through effective recruitment, onboarding, coaching, and performance management.
- Conduct regular one-to-ones, appraisals, and development conversations.
- Manage employee relations matters, including disciplinary and grievance processes.
- Ensure effective workforce planning, resource allocation, and absence management.
- Foster a positive working environment that promotes engagement, wellbeing, and accountability.
- Communicate business objectives, priorities, and performance updates clearly across the team.
Operational Performance
- Lead the delivery of high-quality cosmetic and mechanical vehicle repairs, ensuring volume and financial targets are achieved.
- Drive adherence to standard operating procedures and operational best practice.
- Monitor productivity, quality, cost, and turnaround times to maximise efficiency and profitability.
- Manage work-in-progress (WIP) effectively to optimise performance and revenue opportunities.
- Work closely with central support functions and stakeholders to improve operational outcomes.
- Analyse performance trends and KPI data, identifying opportunities for continuous improvement and implementing solutions.
About You
We're looking for a confident leader who can motivate teams, make informed decisions, and thrive in a fast-paced operational environment.
Essential Experience & Skills
- Proven experience leading teams within an operational, workshop, logistics, or production environment.
- Strong people management experience, including coaching, performance management, and employee development.
- Experience with workforce planning, rota management, and resource allocation.
- Strong IT skills, including Microsoft Excel and Word.
- Full UK Driving Licence.
Desirable Experience
- Salesforce experience.
- Power BI knowledge.
- Lean manufacturing, continuous improvement, or process optimisation experience.
- Previous experience in vehicle operations, automotive repair, or workshop management.
What Makes You Successful
- A natural leader who inspires, develops, and motivates others.
- Excellent communication and stakeholder management skills.
- Strong organisational and problem-solving abilities.
- Commercially aware, with the ability to balance quality, productivity, and cost.
- Data-driven and comfortable using performance metrics to drive improvements.
- Resilient, adaptable, and focused on achieving results.
We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Onsite parking
Company Pension Scheme
Cycle to work scheme
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained Mental Health First Aiders
Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more…
BCA Academy
Our business is growing and evolving at a significant rate and we need to ensure we have the right people with the right skills in order to maintain its success. We need to build our own talent now for the future. It is for this reason we have our own IMI approved training academy. The BCA Academy is there to support your technical training needs.
As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.